4.1 Human Research Protection Center (HRPC)
4.2 Institutional Review Board (IRB)
   4.2.1 Consultations and Complaints by Human Subjects:
            call (04) 23592-525 ext 4006
   4.2.2 Email: irbtc@mail.vghtc.gov.tw
4.3. Clinical Research Center (CRC)
 

Consultations and Complaints
Subject	Question	Contact Person	Information
Human subject and family	Physical problems arising after participating the trial	The Investi- gator or nurse	The contact information is listed in the first page of the Informed Consent Form, where phone number for the 24-hour emergency contact or investigator is available.
	Doubts about the trial	Clinical Research Center	Phone: 04-23915388 ext 4780 Email: tcvghcre@vghtc.gov.tw
	Doubts about the rights of the human subject or the research team	Institutional Review Board	Phone: 04-23592525-4006 Office Hours: 8:00-12:00, 13:30-17:30, Monday through Friday Email: irbtc@mail.vghtc.gov.tw
		Human Research Protection Center	Phone: 04-23592525-4440 Office Hours: 8:00-12:00, 13:30-17:30, Monday through Friday Email: hrpc@mail.vghtc.gov.tw
General public	What are the on-going clinical trials and how to participate in them?		1. Taiwan Clinical Trials Information Platform  2. On-going clinical trials at Taichung Veterans General Hospital
Research team	Consultation about proposal submission	Institutional Review Board	Phone: 04-23592525-4006 Office Hours: 8:00-12:00, 13:30-17:30, Monday through Friday Email: irbtc@mail.vghtc.gov.tw
IRB staff	Threat or undue influence from the research institute, investigator, applicant	Human Research Protection Center	Phone: 04-23592525-4440 Office Hours: 8:00-12:00, 13:30-17:30, Monday through Friday Email: hrpc@mail.vghtc.gov.tw Any one complaining about human subject protection in this hospital can send a Report of a Complaint in writing to voice his/her opinions and obtain a reply.