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Introduction

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Updated 2022/12/1 16:49:47
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The Department of Computer & Communications Center

Site:The Computer & Communications Center
Position:3-4F, Administration Building
TEL:(04)23592525 ext 2101 , 2141 , 2121
FAX:(04)2359-5046

Introduction

To build up high-quality healthcare information systems, the Computer and Communications Center at Taichung Veterans General Hospital was set up in July 1982 in order to develop high-quality healthcare information systems. Mr. Chia-Hsien Wen was the first director, and Mr. Ching-Wen Yang was the second director since Feb. 2005, and Mr. Lai-Shiun Lai is the third director since Oct. 2017.

The Computer and Communications center consists of three sections: the Section of Application Development, the Section of System Operations Development and the Section of Clinical Information.

The Application Development adopts "user-oriented" and "online jobs" strategies to achieve active reengineering of medical information systems.

Taichung Veterans General Hospital introduced an imaging system for X-ray photos (a filmless system) in 2003, and the hospital's electronic medical records system was implemented in 2012, which have greatly reduced the use of film and paper. Backup medical imaging systems and electronic medical record systems have also been set up. All systems in the Mainframe had been converted to the open web-based system in 2012.

The main Systems of Taichung Veterans General Hospital Information System includes:
  • Integrated Inpatient System.
  • Integrated Emergency System.
  • Integrated Outpatient System.
  • Laboratory System.
  • Pharmacy System.
  • Radiology and cardiology PACS System.
  • Nursing System.
  • Operation Room System.
  • Data Warehouse System.
  • Hospital Management Systems.
  • Teaching Systems.
  • Research Systems.
  • And others.
The main features of Information System of Taichung Veterans General Hospital includes:
  • Clinical systems are enabled with internal interoperability feeding data to a single clinical data repository (CDR).
  • Single user interface for reviewing all orders, results, and radiology and cardiology images.
  • Nursing and allied health professional documentation (e.g., vital signs, flowsheets, nursing notes, nursing tasks, care plans) is implemented and integrated with the CDR. And Nurses are supported by CDS capabilities related to evidence-based medicine protocols (e.g., risk assessment scores trigger recommended nursing tasks). Track and report on the timeliness of nurse order/task completion.(including Emergency Department)
  • All medical orders are placed using Computerized Practitioner Order Entry (CPOE) and supported by a clinical decision support (CDS) rules
  • engine for rudimentary conflict checking. (including Emergency Department)
  • Physician documentation (e.g., progress notes, consult notes, discharge summaries, problem/diagnosis list, etc.) with structured templates.
  • Electronic Medication Administration Record application (eMAR) is implemented, and integrated with CPOE, pharmacy, and laboratory systems to maximize safe point-of-care processes and results.
  • Access to National Health Insurance patient database to support decision making (e.g., medications, images, immunizations, lab results, etc.).
  • Achieve closed-loop processes for administering medications, blood products, and human milk, and for blood specimen collection and tracking. (including Emergency Department)
  • No longer uses paper charts to deliver and manage patient care and has a mixture of discrete data, document images, and medical images within its EMR environment.
  • Data warehousing is being used to analyze patterns of clinical data to improve quality of care, patient safety, and care delivery efficiency.
  • Health information can be exchanged with other non-associated hospitals, outpatient clinics, sub-acute environments, payers and patients using National Health Insurance Netwotk.
  • Data continuity for all hospital services (e.g., inpatient, outpatient, ED, and allied outpatient clinics).
  • Security with physical access, acceptable use, mobile security, encryption, antivirus/anti-malware, data destruction, Role-based access control (RBAC), Network intrusion detection system, Intrusion prevention system, and Mobile/portable device security Management.
  • Hospital-owned portable devices are recognized and properly authorized to operate on the network.
  • During EMR downtimes, clinicians have access to patient allergies, problem/diagnosis list, medications, and lab results.
  • Annual security risk essessments and report is provided to a governing authority for action.
In recent years, with the support of the hospital and the committed efforts of our staff, substantial advances have been achieved in medical information projects.

A number of these projects have won industry awards in recognition of the pioneering technology developed at our hospital. The important awards includes:
  • The first Smart Hospital in 2015 and 2019
Smart Hospital
  • The innovation award in 2020 (The Drug Distribution Management System with e-Paper Tag)
2020Award
  • The silver invention award of National Invention and Creation Awards (2020) (The Display Management System with e-Paper Tag)
silver invention award

In the future, we will development new systems using 5G communication, AI, IOT technologies for Telehealth and Remote Healthcare.

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