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Outpatient Services Introduction

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LastUpdate:2019/8/15 9:21:08
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Procedures to Follow for an Outpatient Visit

Different Ways to Visit a Doctor
1. Walk-in and make an appointment (usually there are limitations on the number
    of appointments made on-site).
2. Make an appointment over the phone (04-23592311).
3. Schedule an appointment on the Internet using our online services 
https://reg.ntuh.gov.tw/webadministration/English/defaultEng.aspx)
Go to the clinic Room
Get examined and diagnosed by a doctor
Return to the Counter Area and pay the bill
Further tests and examinations
In case more tests and examinations are required, the patient should report to the appropriate department shown on the testing sheet within the required time.
Pick up your prescribed medicines

 
General Information About Outpatient Services

Making an appointment  

 

Category

Counter/Location

Opening Hours


in person

First visit

Customer Services Center

Morning sessions:
07:00-11:30
Afternoon sessions:
07:00-16:30

Note: 
1. First-time visitors are those who have never been to this hospital for a medical visit.
2. Registration can be done in person or online

Second and subsequent visits 

Outpatient Building

All counters

Morning sessions:
07:00-11:00
Afternoon sessions: 
07:00-16:00

1st Medical Building

2nd Medical Building

Second military Examination(for those who failed the first examination)

Counter 14, Outpatient Building

Morning Sessions:
07:00-11:30
Afternoon Sessions:
07:00-16:30

Pre-registration

Pre-registration in person

All registration counters and clinics can process your registration.

Office Hours

Pre-registration by telephone

(04)23741313 for help with registration

(04)23592312 for veterans

(04)23592525 for registration by automated voice system

 24 hours a day, 365 days a year

Pre-registration online

Website:http://register.vghtc.gov.tw/ 
First-time visitor: Go to the Customer Services Center first.
Second and subsequent visits: Go to the clinic waiting area for medical services.

Note:
1. Pre-registration is available for visits within 28 days (35 days for the psychiatry division).
2. Cancellation should be made at least one day before the intended visit.

  • If you are insured by the National Health Insurance but did not bring the required documents when you visit the hospital, you must pay in cash. However, if you bring the required documents and receipt to the service counter within 7 days after your visit, you will be reimbursed for the cash payment.
  • If you want to have a physical examination for personal reasons such as an overseas visa, an examination, employment, marriage, etc., please register for an outpatient physical checkup, which is not covered by the national health insurance.
  • If you need a statement of diagnosis, please register for an outpatient visit and ask the physician to write the statement for you. If you need another statement of the same diagnosis within 6 months, you can obtain it at the registration counter without making another outpatient visit.